Conversational Agents Publications

Publications in Conversational Agents

Explore the most influential research papers and scholarly works that have shaped Conversational Agents. Use the concept filter below to focus on a specific sub-area of research.

Conversational Agents

849

Publications

60.2K

Citations

Showing yearly statistics from 2000-2026.

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	Year	Citations
ELIZA—a computer program for the study of natural language communication between man and machine Joseph Weizenbaum Communications of the ACM ChatbotEngineeringSpoken Dialog SystemCommunicationLanguage Processing	1966	4K
ELIZA — a computer program for the study of natural language communication between man and machine Joseph Weizenbaum Communications of the ACM Mac Time-sharing SystemEngineeringChatbotHuman-machine InteractionSpoken Dialog System	1983	2.8K
Benefits, Limits, and Risks of GPT-4 as an AI Chatbot for Medicine Peter Lee, Sébastien Bubeck, Joseph Petro New England Journal of Medicine Conversational User InterfaceComputer ProgramsChatbotDialogue ManagementHuman Agent Interaction	2023	1.5K
"Like Having a Really Bad PA" Ewa Luger, Abigail Sellen Conversational User InterfaceProprietary CasEngineeringEveryday LifeDialogue Management	2016	1K
Adoption of AI-based chatbots for hospitality and tourism Rajasshrie Pillai, Brijesh Sivathanu International Journal of Contemporary Hospitality Management Artificial IntelligenceCustomer SatisfactionBehavioral IntentionChatbotDigital Marketing	2020	814
Real conversations with artificial intelligence: A comparison between human–human online conversations and human–chatbot conversations Jennifer Hill, W. Randolph Ford, Ingrid G. Farreras Computers in Human Behavior Artificial IntelligenceCognitive ScienceEngineeringDialogue ManagementChatbot	2015	813
Revolutionizing education with AI: Exploring the transformative potential of ChatGPT Tufan Adıgüzel, Mehmet Haldun Kaya, Fatih Kürşat Cansu Contemporary Educational Technology Artificial IntelligenceChatbotEngineeringEthics In Natural Language ProcessingEducation	2023	771
Role of AI chatbots in education: systematic literature review Lasha Labadze, Maya Grigolia International Journal of Educational Technology in Higher Education Conversational User InterfaceIntelligent Tutoring SystemsE-learningChatbotAbstract Ai Chatbots	2023	643
Chatbots: Are they Really Useful? Bayan Abu Shawar, Eric Atwell LDV-Forum/Journal for language technology and computational linguistics ChatbotEngineeringInformation RetrivalEducationAgent Communication Language	2007	592
The Benefits and Challenges of ChatGPT: An Overview Jianyang Deng, Yijia Lin Frontiers in Computing and Intelligent Systems Artificial IntelligenceChatbotEngineeringCommunicationLanguage Processing	2023	555
The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots Amon Rapp, Lorenzo Curti, Arianna Boldi International Journal of Human-Computer Studies Conversational User InterfaceChatbotEngineeringHuman Agent InteractionHuman-machine Interaction	2021	545
A New Chatbot for Customer Service on Social Media Anbang Xu, Zhe Liu, Yufan Guo, ChatbotEngineeringCommunicationMultimodal Sentiment AnalysisText Mining	2017	533

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